OPERATIONS MANAGEMENT STEVENSON 12TH EDITION PDF
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Operations Management William J Stevenson 12th Edition Free Download - [ Free] Operations_Management_12th_Edition_pdf. Sixbert. Operations Management 12th Edition by William J Stevenson (Ebook, PDF). 40 Free Test Bank for Operations Management Edition Stevenson multiple choice. Stevenson By William Operations Management 12th Edition by William J Stevenson test bank pdf, download.
Without Scrap: The output could be 80 pieces per hour. Chapter 02 - Competitiveness, Strategy, and Productivity units 6. Chapter 02 - Competitiveness, Strategy, and Productivity b. Search Approach Search Average Time min. This problem expresses the output in terms of standard price rather than in units.
Chapter 02 - Competitiveness, Strategy, and Productivity 9. Each employee identifies an average of 3, leads per week. The LBO crippled the company with debt and created pressure to generate cash. In addition, Burgmaster promised customers features that engineers had not designed yet.
In addition, the LBO choked off funds needed for new equipment. After the LBO, management appeared to be less involved on the shop floor also—this led to complacency.
Operations Management, Stevenson, PDF Summary
Japanese producers started making and selling better, cheaper machines. Government policy tax laws and macroeconomic policies encouraged LBOs and speculation instead of productive investment. In addition, President Reagan refused to sign legislation to withhold the investment tax credit for certain Japanese-made machine tools. Finally, Pentagon procurement policies favored exotic, custom machines over standard, low-cost models the low-cost models were manufactured by Burgmaster. The OM function knowingly shipped defective products, which harmed sales.
Someone in OM decided to implement a scheduling system that did not function well and led to delays and increased costs. Even without investment, the OM manager could have made low-cost, continuous improvements in the manufacturing process.
Inadequate strategic planning could have been a factor for the company. If the company had been conducting environmental scans periodically, they may have been able to plan for the issues that ultimately caused the failure of the company.
One possible strategy would have been to have a person who had extensive experience in the field, and a background in operations, run the company. This would have alleviated some of the production issues, and possibly could have made the company more competitive.
Another possible strategy would have been to seek government help more aggressively to level the playing field. Home-Style Cookies 1. A batch process is used. A worker checks the master list for ingredients, and enters that information into the computer.
The computer determines ingredient quantities, and then automatically orders the ingredients, which are automatically sent to mixing machines. After mixing, the batter is poured into a cutting machine.
Individual cookies are then dropped onto a continuous band and transported through an oven. Filled cookies require an extra step. After baking, cookies are cooled on a spiral cooling rack.
Cookies are inspected, defectives are removed, and the remaining cookies are packaged and labeled. Productivity was increased by the following: Using a computer to determine the amounts of ingredients needed, by cutting cookies diagonally to reduce the space required, by increasing the length of each oven by 25 feet, by baking cookies in a sequence that minimizes downtime for cleaning, by using broken cookies in the oatmeal cookies, and by reclaiming heat from the ovens to heat the building.
The company recently increased the length of its ovens so that more cookies can be baked at the same time. All companies have a moral obligation to their employees. Small companies with local owners, particularly in a small community, are more likely to be influenced by such considerations than large companies, in large communities, are.
The issue is a difficult one, often without easy solutions. Cost and efficiency may favor layoffs, but ill will and the effects on morale of employees who remain are important considerations.
Freshness of cookies, frequent changes of label requirements, and baking to customer order are factors that favor minimal inventories. Benefits include lower inventory costs, satisfied customers due to freshness of product , and less need for storage space. Because the cookies do not use preservatives, the product probably appeals to health-conscious buyers, and there are fewer ingredients to purchase, store, and mix.
However, without preservatives, the shelf life of the cookies is limited. Hazel Revisited 1.
Cleveland Metropolitan School District
Her customers are her neighbors and friends. She has had personal relationships with many of her customers for years and they are going to want to help her as long as she does a good job. Hence, if she maintains her present cost structure per lawn, she will increase profits.
By improving her mowing technique.
By investing in equipment that is more productive. Chapter 02 - Competitiveness, Strategy, and Productivity By experimenting with different crew sizes to find the most productive combination or division of labor. She should consider time, cost and competition. The advantages would be greater market share, higher sales opportunity, economies of scale, and higher utilization of the equipment.
The disadvantages of expanding include additional transportation time and cost, increased wear and tear on the equipment, and it may be more difficult for her to compete outside of her own neighborhood where she is already known. There will be many people who would defend this statement and many small businesses are successful without mission statements and objectives.
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However, it is difficult to project how much improvement could be made if they did have mission statements and objectives and used them to provide better direction, guidance, and focus. Short-run results may not be apparent, but over a longer period, gradual and subtler improvements may become noticeable and even dramatic improvements can take place in the end. This process also should help Hazel develop a clear statement of purpose, which should serve as a guide in determining what she wants to accomplish in terms of goals and objectives for her business.
From here, Hazel should find it easier to develop her strategy and plan how she is going to achieve her goals and objectives. This process will also assist her in gaining the proper focus for making decisions.
Many people have the false impression that mission statements and goal setting are only for large organizations when the facts show that many small businesses fail because they really do not know in what business they are.
Strategic planning on how to accomplish goals and objectives is just as important for the small business as it is for the large one and it is extremely important for the new small business, which desperately needs direction and guidance in the beginning.
Your Garden Gloves 1. We are given the following: Crew Size verage Productivity per Crew 2 4, square feet per day 3 5, square feet per day 4 7, square feet per day We need to determine the productivity per worker using the following formula: The crew size of 3 had the lowest productivity. Chapter 02 - Competitiveness, Strategy, and Productivity The crew size of 4 was in the middle. One reason for the difference in productivity between a crew size of 2 and a crew size of 3 could be that when 3 workers are assigned to a small job, workers may be getting in the way of each other, which could cause wait time.
A second reason could be that the larger crew size may lead to more standing around and talking. A third reason might be that workers are more productive when working in pairs.
A possible reason for the difference in productivity between a crew size of 2 and a crew size of 4 could be that when 4 workers are assigned to a large job, workers still may be getting in the way of each other, which would cause wait time.
In addition, 4 workers will have more interaction, standing around, etc. Even though the productivity of 4 was not the highest, the total time to complete the cleanup would still be less than if only a crew of 2 were to be used. In addition, the owner may have wanted to impress the customer by using a larger crew.
Perhaps the size of the crew is not as influential in regards to productivity levels as is the composition of the crew. One area that the productivity ratios fail to accommodate for is team synergy. Operations Tour: The U.
Postal Service 1. Postal Service is a very large organization and processes a large volume of mail using very expensive sorting, scanning, and barcoding equipment. Why buy extra books when you can get all the homework help you need in one place? Can I get help with questions outside of textbook solution manuals? You bet!
Operations Management Solutions Manual
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The best study guides. Avoid resits and achieve higher grades with the best study guides, textbook notes, and class notes written by your fellow students.
Avoid resits. With the study guides and notes written by fellow students, you are guaranteed to be properly prepared for your exams.What students say about Stuvia. Published in: Benefits include lower inventory costs, satisfied customers due to freshness of product , and less need for storage space.
However, the opinions of middle and lower management people should be sought in developing organizational strategy. Focusing solely on efficiency may result in overlooking potential major productivity gains that could be achieved by altering inputs rather than simply refining methods to achieve relatively modest gains. Answers to Discussion and Review Questions 1. Lower minimum deposit before charging a service fee.
Efficiency relates to a fixed set of tools or conditions.